Privacy Policy

ExpertAddons ("we," "us," or "our") operates expertaddons.com. This policy explains how we collect, use, and protect your personal information when you use our website and purchase our WooCommerce extensions.

1. Information We Collect

We collect information you provide directly when you create an account, make a purchase, or contact us:

• Name and email address
• Billing address and payment information (processed securely by Stripe — we do not store card details)
• Order history and downloaded products
• Support correspondence

We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and referring URL.

2. How We Use Your Information

• To process and fulfil your orders
• To send order confirmation and download emails
• To provide customer support
• To send product update notifications (you may opt out at any time)
• To improve our website and products
• To comply with legal obligations

3. Cookies

We use cookies to maintain your shopping cart and remember your login session. These are strictly necessary cookies required for the site to function correctly. You can control cookies through your browser settings, though disabling them may affect your ability to use the shopping cart and checkout.

4. Payment Processing

All payments are processed by Stripe. We do not store, transmit, or have access to your complete payment card information. Stripe is PCI-DSS compliant. Please review their privacy policy for more information.

5. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data with service providers who assist us in operating our website (e.g., hosting, analytics) under strict confidentiality agreements.

6. Data Retention

We retain your account and order data for as long as your account is active or as required by tax and legal obligations (typically 7 years for financial records). You may request deletion of your account at any time by contacting us.

7. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to access, rectify, erase, restrict processing, and port your personal data. To exercise any of these rights, contact us at support@expertaddons.com.

8. Contact

For any privacy-related questions, contact us at support@expertaddons.com or via our contact page.